IRON TIDE COFFEE CO. / CUSTOMER CARE
Cancellation policy
Coffee subscriptions
Choose delivery every week or every month and save 10% on subscription coffee. Your recurring price, quantity and delivery frequency are shown at checkout. Your payment method is charged for the first order at checkout and automatically for future orders at your chosen frequency until you cancel. Standard U.S. shipping is free; applicable taxes are calculated at checkout.
You can pause, skip or cancel future orders through Subscriptions in your customer account. Make changes before your next scheduled charge. Canceling a subscription does not automatically cancel or refund an order that has already been processed. Those orders remain subject to our existing shipping and refund policies.
If a payment fails, we may retry up to three times, seven days apart. If all retries fail, the subscription is canceled and you are notified.
Delivery frequency is the recurring order schedule, not a guaranteed arrival date. Our shipping policy explains preparation and transit times.
Bag